Yes, we do provide a one-time support free migration support for migrating your Moodle hosting to MooDIY for paid plans. Migration to free MooDIY plan is charged a nominal fee.
Please note that any plugins or custom development not supported in your MooDIY plan will be discarded.
Migrations are completed within a few hours of the access to the old data being received (for no customizations and no third party plugins). However, there could be delays due to factors that are not in our control, such as the current host's network speed, number of sites being migrated, and complexity of Moodle setup. However, our team will keep you informed about the migration status.