Start with the Help Center for common questions. If the article does not answer your question, use the Moodiy client portal to contact support.
Best support path:
- Sign in to the Moodiy client portal.
- Open Conversations or the support area for the relevant subscription.
- Start a new conversation.
- Include the site URL, subscription, screenshots, error message, and what you were trying to do.
For service-specific issues, open support from the affected subscription when possible. This helps the support team see the correct context.
For sales, Enterprise, custom implementation, or quote questions, use the enquiry or quote path if it is available in the portal.