Yes, if team features are enabled for your organization and your role allows team management. In the current portal, organizations without team features see an Enterprise Plan Required message on Manage Roles and Pending Invitations.
Team members can help with different parts of the account, such as service management, billing, support conversations, and operational tasks. Their access is controlled by the role assigned to them.
To add a teammate:
- Open the Moodiy client portal.
- Go to Manage Roles or the team/invitation area.
- Invite the person using their email address.
- Choose the role that matches what they should be allowed to do.
- Ask them to accept the invitation.
If you do not see team-management controls, first check whether the page shows Enterprise Plan Required. If team features are enabled but the controls are still hidden or disabled, ask an organization admin to invite the teammate or contact support to confirm your access.