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Storage, Backups, and Imports

Storage usage, backup downloads, restores, imports, and migration artifacts.

By Chetna

• 2 articles

How do I get more storage for my Moodle site?

If your Moodle site needs more storage, use the client portal to review upgrade or capacity options for that subscription. Your options may include: 1. Upgrade to a larger plan. 2. Add capacity if the product supports capacity changes. 3. Move to Premium or Enterprise when you need much larger storage or dedicated infrastructure. 4. Remove old files, unused course backups, or unnecessary content from Moodle if the storage is no longer needed. Before upgrading, check what is using storage inside Moodle. Course files, submissions, H5P packages, backups kept inside Moodle, and imported content can all contribute to usage. If you are not sure which option is best, contact support with the site URL, current usage, and expected growth.

Last updated on May 13, 2026

What counts toward my Moodle site storage?

Storage usage is based on files and data kept for your Moodle site. Common contributors include: 1. Course files, folders, pages, media, and uploaded resources. 2. Assignment submissions and teacher feedback files. 3. H5P, SCORM, quiz, and activity-related files. 4. User files and profile files. 5. Backups, imports, exports, or restore artifacts while they remain in the site or managed storage area. 6. Generated files that Moodle keeps for activities, reports, or previews. Files exported to your own external object storage should be treated separately from files still stored inside the Moodle site. If storage looks unexpectedly high, review large course files and backup files first. Contact support if you need help identifying large files or deciding whether an upgrade is needed.

Last updated on May 13, 2026